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Shipping Policy

We aim to process and ship all orders as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, promotional periods, or other high-volume periods.

Estimated Delivery Times

Estimated delivery times depend on the destination and shipping method selected at checkout.

Belgium: approximately 1–3 business days after dispatch
European Union: approximately 2–7 business days after dispatch
International orders: approximately 5–12 business days after dispatch

Delivery times are estimates and may occasionally be affected by carrier delays, customs processing, public holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs, when applicable, are calculated and displayed at checkout before payment is completed. Free shipping may be available for selected destinations or promotions.

Tracking

When tracking is available, customers will receive tracking information after the order has been dispatched.

Customs, Duties and Taxes

International orders may be subject to import duties, taxes, or customs charges depending on the destination country. Where these charges are not collected at checkout, they are the responsibility of the customer.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address. Please contact us as soon as possible if you notice an error in your shipping information.